Reviews

At ABC Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
115 Reviews

Zec Jiang
01/14/2024
Our heater suddenly broke down during one of the coldest nights in Champaign, which was nothing short of a disaster. Fortunately, the enthusiastic and skilled technician, Retez Brown, promptly came to our rescue, braving the -6°F weather. Retez was incredibly professional and quickly identified the problem, replacing the faulty part with efficiency. He patiently waited to ensure that the temperature in our house was rising before leaving, showing genuine concern for our situation. I am extremely grateful for his warmth and professionalism. A huge thank you to your company for saving our home in such terrible weather conditions. Your service was a beacon of hope during our time of need.
Jason Jenkins
01/04/2024
Located in Champaign
Morning of 1/2/24 in the am I noticed the house being much cooler than normal. Thermostat indicated it was 59* in the house. Found the furnace was not coming on. Called at 7:30 & was told someone could be out at noon-ish. Jacob as on time, friendly, and resolved my issue with a simple part replacement- My furnace is up and running and keeping the house warm. Thanks for your prompt, timely, responsive service if my furnace.
Caroline Hamlin
11/24/2023
Latez put forth heroic efforts to rescue the furnace of our new rental home! After diagnosing the problem and realizing how bad the situation was, he rescheduled his other appointments for the day in order to focus on saving our poor old furnace, which was suffering from a bad case of smoker's lung and clogged with approximately 60 years worth of dirt, hair, and tobacco resin from past occupants. Latez was very professional, courteous, and thorough in his work, and I appreciate that he kept me updated throughout the entire visit. Thank you!
Jennie Lane
10/10/2023
I had my heating system replaced by this company, and I couldn't be happier. The new furnace is more energy-efficient, and my heating bills have decreased. Thanks for the excellent service!
Sheryl Tisron
10/09/2023
The furnace company exceeded our expectations with their transparent pricing. When our furnace stopped igniting, the technicians arrived promptly, diagnosed a damaged flame sensor, and provided a clear breakdown of costs before proceeding with the repair. No surprises, just a fixed furnace.
Kellie Matthews
10/09/2023
If you're searching for a trustworthy furnace company, look no further. Their furnace service is prompt and efficient, and their technicians are knowledgeable and friendly.
Rita Gregory
10/09/2023
Regarding furnace service, this company is the best in town. They're quick to respond, and their technicians are skilled at diagnosing and fixing issues. ABC Heating & Air Conditioning is highly recommended!
James Davis
10/04/2023
I needed a furnace replacement, and this company exceeded my expectations. They guided me through the process, completing the installation precisely and carefully.
George Walker
09/27/2023
I turned to ABC Heating & Air Conditioning when it was time for a furnace replacement. They helped me choose the right furnace for my needs and budget. The installation process was smooth and hassle-free.
Jerry Torres
09/05/2023
Our old furnace was acting up and we knew we had to get it fixed before fall, and ABC Heating came to the rescue. They advised us on the best replacement model for our needs and budget. The installation was smooth, and our home has never been cozier. It's clear they have unmatched expertise in furnace replacement.
Leah Smalley
07/25/2023
Margo
06/26/2023
Located in Champaign
After getting estimates from several other companies, we chose ABC. They gave us a fair quote, despite doing more work. Several family members had used them in the past, so that sold us to choose them.
Service: New System Installation
Sean Cannaday
06/17/2023
Excellent service.
Sara
05/13/2023
Always great service from ABC. A very reliable and service focused company.
Dakshinesh Paramesh
05/12/2023
Margaret Sutton
05/11/2023
Located in Urbana
Annual maintenance just done and as always, from Gina to Louis, very professional and pleasant. Reliable, on-time, thorough. We count on ABC year round. Thanks.
Tamra Parker
05/08/2023
We have a yearly contract with ABC to do our furnace and AC maintenance. They are always punctual, always profession, always skilled, and always friendly. We've been using the company for 12 years and we've been very happy with them the entire time. No matter what tech comes to the house we have a good experience. They are also super patient answering our questions, which we really appreciate. We cannot recommend ABC highly enough.
Ana Merriman
05/03/2023
Located in Urbana
Arrived on time, but no call ahead to say he was on his way, which is unusual. Very polite & easy to work with. Seemed very competent. I was confused when he put on his boot covers at the very end of the appointment, after walking across the carpet at least 3 times without them, but he didn't leave any mud, so not a big deal. Will continue to use them, as I have for a few years now.
Don Brokate
04/20/2023
Located in Mahomet
Robert Hinshaw
04/04/2023
Good folks to do business with !
Molly Blazier
03/23/2023
Gina and the ABC team were great to work with! They installed an air purifier for our home. They had a quick response time and I appreciated their communication through the process!
Sharon Schwartz
01/04/2023
Located in Sidney
So happy to see these two guys pull into drive but they did get stuck. Bad dau fpr weather. Very windy/cold. Brian got up on roof to fix furnace exhaust which was froze up on north/west sides. Never had any complaints with ABC except one time. Luis and Brian thanks for showing up.
Dianne Maxwell
01/02/2023
Came out on short notice when everyone else I called had all emergency spots filled and when Lanz, who I usually use for maintenance, told me it would be 4 days before they could get there in -32 degree wind chills, right! Very knowledgeable and reasonable. I'll definitely be using in the future
Fred
12/29/2022
Located in Champaign
I would give 10 Stars to Brian and his crew at ABC Heating. Over the Christmas break when we had the brutal negative 20 temperatures the ABC crew went above and beyond making sure all of our houses and apartments kept warm as the furnaces were dropping like flies. I highly suggest using ABC Heating and Air. Thanks guys!
Service: System Repair
Rosalie Cook
12/28/2022
I highly recommend ABC Heating and Air Conditioning! I noticed a leak coming from my AC unit, so I called them up. They came over the same day, checked everything out and got my system back up and running in no time.
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